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Accessibility Statement

This statement was last updated on 06/20/2026

At Traudl’s, we are committed to ensuring that our website and online services are accessible to as many people as possible, including people with disabilities. The U.S. Department of Justice has explained that businesses open to the public must make their websites accessible under the Americans with Disabilities Act (ADA), and we take this obligation seriously.

Our commitment

We strive to provide a website that is user‑friendly for everyone, regardless of ability or the technology used to access our content. Our goal is to follow widely recognized accessibility standards and continuously improve accessibility over time.

Accessibility standard

It is our aim that the core pages and features of the Traudl’s website conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, or the most current version of WCAG that is feasible for our site. These guidelines explain how to make web content more accessible for people with a wide range of disabilities.

Measures we are taking
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  • To support accessibility, we are working to:

  • Use clear headings, labels, and consistent navigation.

  • Provide text alternatives (alt text) for meaningful images.

  • Offer sufficient color contrast between text and backgrounds.

  • Ensure our site can be navigated by keyboard where practical.

  • Use forms with labels and instructions that can be understood by assistive technologies.

  • Allow users to zoom text and content without loss of functionality.

  • Test key pages with accessibility tools and, where possible, with assistive technologies such as screen readers.

Current status and known limitations

We recognize that some portions of the site may not yet fully meet WCAG 2.1 Level AA. Examples of areas we are reviewing and improving may include:

  • Older images that may still be missing descriptive alt text.

  • Certain PDF or downloadable documents that are not fully accessible.

  • Occasional components that may be difficult to navigate with a keyboard or screen reader.

We are actively working to address these issues and welcome your feedback to help us prioritize improvements.

Feedback and contact
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If you experience any difficulty accessing information on our website, or if you have suggestions for improvement, please contact us. We appreciate detailed feedback that includes the page URL, a description of the issue, and the assistive technology or browser you are using.

Email: traudlsnyc@gmail.com
Mailing address: Traudl’s, 418 Broadway, Ste R, Albany, NY 12207

We will review your message and do our best to respond within [X] business days with a proposed solution or an alternative way to provide the information or service you need.

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Alternative access

If you are unable to access content on our website, we can assist you by phone or email with information about our offerings, placing orders, or resolving issues. Our team will work with you to identify a method of communication that meets your needs.

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